Information I Collect
To fulfil your order, you must provide me with certain information through my website, such as your name, email address, phone number, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a personalised item, for example), if you contact me directly or add a note to the order.
Payment is processed through Stripe card processing or PayPal; I do not receive any card or bank details.
Why I Need Your Information and How I Use It
I use the information given to me to send the order to you, contact you for a product recall or to provide customer support.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
I share your name and address with the parcel company, to be able to deliver your order.
I may be asked to provide proof of my orders for my accounts to HMRC.
I do not share your information with any outside individuals
Using your data for marketing
I send marketing emails to customers that have subscribed. If you do not subscribe you will not receive any marketing emails.
Opting out of marketing emails
An email was sent to customers before the new guidelines with the option to subscribe, anyone who had previously subscribed was taken off the list.
If you have subscribed to my mailing list but decide you no longer wish to receive these emails you can unsubscribe by clicking the unsubscribe button above any newsletter,or contact me at [email protected] to ask for your details to be removed.
How I keep your data secure
I have security measures on all of my laptops and devices to ensure data is stored securely.
Any hard copies of your data is stored in a locked filing cabinet should I ever need to show my accounts to HMRC.
Any information no longer needed is shredded with a cross shredder.
Requesting a copy of the data I hold on you
You can request a copy of all data I currently hold on file for you. I am legally required to provide this free of charge and within one month of the original request.
Requesting I delete all the data I hold
If you would like me to delete all the data I hold on you I am legally required to do so, you can request this by contacting me by through the contact page or email [email protected]